Real-time Crisis ResponseWhen a major toy brand is hit with a crisis, a social media monitoring program helps minimize damage to the brand.
- How Savvy Brands are Unleashing the Power of Social Media, February 2008
We wanted to find the best way to measure our PR efforts quickly and accurately...we are getting the best tools and measurement we could hope for from Cymfony.
- Joel Andren, Market Research Manager, Verisign
Outside of just placing ads [agencies] need to start dialogues with existing and potential customers.
- Carolyn Holliday, Fila USA, Inc