Cymfony, a Kantar Media company, provides market influence analytics by scanning and interpreting the millions of voices at the intersection of social and traditional media. Combining powerful automated analysis with expert human interpretation, Cymfony provides products and services that deliver intelligence on consumer preferences, competitor strengths and weaknesses, and other information critical to a company's reputation, brands, products and employees.

We continue to grow as global brands flock to social media as an important avenue for understanding the voice of the consumer. The company seeks highly motivated individuals who are creative team players, and who will thrive in helping us invent and codify the new world of social media analysis.

Cymfony provides a vibrant and innovative work environment. An attractive benefits package includes health and dental insurance, a 401(k) plan, and generous vacation/holiday time.

 

Current Opportunities

Client Services Manager (Watertown/Boston, MA)
Cymfony is seeking a Client Services Manager to join our growing Client Services team. The primary responsibilities of this position are to provide technical and consultative support to clients, manage the implementation and support of client solutions, facilitate timely high quality deliverables on client projects, and support the sales team in new client on boarding.

Business Analyst (Watertown/Boston, MA)
Cymfony is seeking a Business Analyst to join our growing Professional Services team. The primary responsibility of this position is to analyze the content and data captured by the Cymfony listening platform to deliver relevant insight and recommendations impactful to the client's business goals. This candidate will engage across multiple functions to maximize the ultimate quality of client deliverables.

Linguistic Analyst (Watertown/Boston, MA)
Cymfony is seeking a Linguistic Analyst to join our growing team. The primary responsibility of this position is to work with Cymfony technical, account management, professional services and sales staff to install and customize our clients' on line and report metrics.

Client Support Specialist (Watertown/Boston, MA)
Cymfony is seeking a Client Support Specialist to join our growing team. The primary responsibility of this position is to assist the Client Services Manager and Sales Director in delivering outstanding service to our clients in a technical support capacity.